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3
Is this project dead? Edit: No. Seems very much alive all of a sudden.
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Andy Hewerdine |
I have to ask as nobody has monitored this Roadmap except haphazard Changelog updates in close to 2 years now.
HighLevel release new updates every day or week, and I know it's at a different price point, as they don't offer lifetime deals, but there's nothing feature wise that's changed except an AI Bot you charge extra for.
Contacts screen has never changed.
Pipelines, you've added a landing page in front of it.
Automations, you'd added notes.
Sites, nothings changed except bug fixes.
Payments, 3 new processors, several still don't work.
I think the hardest part, is there's just no communication.
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Sean Murphy
Seems like it. The YouTube channel sees no updates either, except for a few AI chatbot videos.
I get delays or changes... it happens, it's tech after all and things move fast and change all the time... BUT! It's the lack of communication that leaves a bad taste.
I have been holding out because I had high hopes for the platform and what my Agency could do with it and add to it (custom code addons and custom email tracking analytics and metrics).
However, the constant bugs in default features, lack of updates, and no communication have made onboarding any new clients onto the platform a hard no-go, as it's too unpredictable and can't afford to risk with clients.
Now I am thinking I will move on to another similar platform or roll our own. I was also thinking I would maybe instead make some custom integrated add-ons for the FlowTrack community (if there is still one here) for the features that are missing, or to replace any feature that is bugged, etc... since the API access is available and is one of the platform features that has me still sticking around.
If anyone is interested in that, please express interest and I will potentially do that, especially if any users are deeply vested in the FlowTrack platform. I have already created a custom code Email Tracking and Metrics dashboard as a custom menu item, as I got tired of waiting for this to be included and because the open email tracking step in FlowTrack automation does not seem to work.
Andy Hewerdine
I know what they've used to create this platform.
Rowy - databases
Flutterflow - no code design
Grapesjs - site builder
Form.io - forms
Chatwoot - Chats
Cal.com - calendar
CRM is just a rowy database with Flutterflow tables
The Google Site Kit is Googles WordPress plugin and I did figure out the Memberships plugin, but can't remember it offhand.
BotNeo is simply an early version of an OpenAI Assistant, which became obsolete as soon as Open AI launched their assistants.
Considering all the open source software, they've glued it all together with API's, but to still be missing basic things like FBMsgr & IG when they're native integrations with Chatwoot is just unbelievable. All they needed to do was create their own Facebook app for messages and another for leads forms.
The reason we haven't seen custom fields is because all the software is free and open source. They've just glued it together, hosted it on AWS and taken the load off with BunnyCDN. They need some of the premium rowy features, or a better database to map form fields to contact records.
Same thing with email stats. How an all in one marketing platform that's been around 3+ years can't produce email and sms stats is beyond me.
I haven't got any problems with using open source software, as HighLevel use 3rd party open source or licenced software in their build. HL's memberships and site builder aren't theirs for example, which is why they're building a course platform as part of communities to move off the old platform.
The biggest difference is HL communicate. They don't instantly block you out of Facebook groups and they work very hard to solve your problems. I don't even use HL anymore, as I'm 80% of the way through building my own platform on top of WordPress, so I'm in complete control. However, FT would be doing themselves a massive favour if they actually communicated with their potential and existing customers.
As it is, you can't even give away Whitelabels or sub accounts once people know it's FlowTrack, they just don't want it. It's just been far too buggy for far too long and all the reviews are obviously fake or negative.
Sean Murphy
Agree on all counts.
I was thinking FT site builder was Brizy which I think may also share the base code of the open-source Grape.js. If FT did just use Grape.js, they at least made some additions as FT site builder has many features that base Grape.js does not have in its raw form.
For the Automation builder, I'm thinking they wrapped a custom canvas UI and are making use of AWS Step Functions... Any thoughts on this?
my approach for my automation workaround as certain FT automations don't work or are buggy... was to use Knockout.js for the UI, paired with an AWS instance running a custom Node automation server that consumes JSON configuration files and then creates the programmable endpoints.
Yes, HL's site builder is pretty bad... I was thinking they tried to roll their own which is why it is so painful and lacking basic modern features... but if you're saying HL grabbed a 3rd party site builder and willfully implemented that... that's pretty crazy.
Andy Hewerdine
Yeah, I think FTs page builder, which is definitely Grapesjs, is lightyears ahead of GHL's.
They've definitely taken grapes further than anyone else I know in an all in one. Brizy is based on grapesjs too.
HL are pumping out new stuff constantly, communicating etc, but they're rapidly becoming mediocre at everything, rather than good at any one thing.
Their calendars break, their workflows over the last 2months have been horrible. The site builder we already discussed. They have done everything they need to take out ClickFunnels, but I still think a lot of their stuff isn't that intuitive or high quality.
I can see how good FT can be. The WL app, the builder, the billing system etc are all great, but just a little bit of outbound communication would let me sleep at night and on board people onto the platform. As it is, you never know if it's going to be there next week.